This Privacy Policy explains what information Komatsu Equipment ("Komatsu", "we", "us") collects when you use this website, how we use it, and the choices you have. It applies to komatsuldtequipment.com and any quote or contact form linked from it.
We collect information you provide directly, such as when you submit a quote request or contact form. This typically includes:
We may also collect limited technical information automatically, such as browser type and general usage data, to help us maintain and improve the site.
We do not sell your personal information to third parties.
We may share information with logistics partners, manufacturing partners, or classification bodies where necessary to fulfil a quote or order — for example, to arrange freight or confirm equipment certification. We do not share your information for marketing purposes without your consent.
We retain enquiry and order-related information for as long as needed to fulfil the purpose it was collected for, and to meet our legal, accounting, or reporting obligations.
You can ask us to correct, update, or delete personal information we hold about you at any time by contacting us at the address below. If you've submitted a quote request and no longer wish to be contacted, let us know and we'll close out the enquiry.
We take reasonable technical and organizational steps to protect the information you share with us, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Questions about this policy can be sent to sales@komatsuldtequipment.com.